At Trendlyra, we are committed to providing a fast, reliable, and hassle-free delivery experience. Currently, we deliver our products across Jharkhand, India through trusted delivery partners.

1. Delivery Coverage

Trendlyra currently accepts and delivers orders within the state of Jharkhand only.

We are continuously working to improve our delivery network and may expand our service areas in the future.

2. Delivery Time

We aim to deliver your order as quickly as possible.

• Most orders: Delivered within 5 business days.

• Rare cases: Delivery may take up to 7 business days.

• Order processing: Orders are generally processed and dispatched within 1–2 business days after the order is placed.

Please note: Around 90% of orders are delivered within 5 business days. In exceptional cases, delivery may take up to 7 business days due to factors such as certain PIN codes, public holidays, weather conditions, or courier-related delays.

3. Shipping Charges

Free Shipping is available on all orders delivered within Jharkhand.

There are no additional shipping charges unless specifically mentioned at the time of checkout.

4. Order Tracking

Once your order has been dispatched, tracking information will be provided whenever tracking is available for your shipment.

You can use the tracking details to monitor the progress of your order until it is delivered.

Please allow some time for the tracking information to become active or update after your order has been dispatched.

5. Possible Delivery Delays

Although we aim to deliver most orders within 5 business days, occasional delays may occur due to circumstances beyond our control.

These may include:

• Certain or remote PIN codes

• Public or national holidays

• Severe weather conditions

• Courier or logistics-related issues

• High order volumes

• Unexpected circumstances affecting transportation

In such exceptional situations, delivery may take up to 7 business days.

6. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information at checkout.

Please carefully check your:

• Full Name

• Mobile Number

• House/Flat Number

• Street/Locality

• City/Town

• PIN Code

Trendlyra is not responsible for delays, failed deliveries, or additional delivery attempts caused by an incorrect or incomplete address provided by the customer.

If you notice an error in your delivery details after placing an order, please contact us as soon as possible at support@trendlyra.com !

7. Missed Delivery

If you are unavailable when the delivery partner attempts to deliver your order, the courier may make another delivery attempt or contact you using the mobile number provided with your order.

To avoid delays, please keep your phone available and coordinate with the delivery partner when required.

8. Delivery Support

If your order has not been delivered within the expected delivery period or you have any concerns regarding your shipment, please contact our customer support team or mail us support@trendlyra.com ! Our team will be happy to assist you and provide the latest available update regarding your order.

9. Important Note

The delivery timelines mentioned above are estimated business-day timelines and may vary depending on the delivery location and circumstances affecting the courier network.

We always make our best effort to ensure that your order reaches you safely and on time.

Thank You for Shopping with Trendlyra

We truly appreciate your trust and support. Thank you for choosing Trendlyra — we look forward to delivering a great shopping experience to you.